According to the study, only about 2% of shopping baskets are actually completed. Most customers browse, put something in the shopping basket and then look elsewhere for better prices and offers. So about 98% of customers are gone for the time being. By the way, this is not a German problem, but at least Europe-wide.
CartFox offers two ways to retain customers:
If someone drops out in the buying process and you fear they might leave, you can have text messages displayed to the customer and entice them back with discounts, for example.
But CartFox can also lure back customers, who have already completed an order process. Of course, most customers leave the shop as soon as they have finished their purchase. Here you can try to keep the customer with messages after the purchase. There are many ideas here: You could entice customers with discount offers or offer other (matching) products, and much more.
Messages can be displayed in 20 different languages. Various eCommerce software can be integrated: WooCommerce, Shopify and Magento.